Apartment Maintenance Answering Service
Having a reliable apartment maintenance answering service is more important than ever. Tenants are more demanding because there are more options available to them. At the same time, overtime costs can become excessive when non-emergency calls are relayed to your on call staff. Our goal is to handle every call professionally while making certain that your instructions are always followed.
A Live Answer’s owners are hands on and have experience in the industry going back to 1989. Our client base has always included apartment complexes and property management firms. Our experience allows us to handle your company’s calls effectively.
Our staff is completely bilingual (English & Spanish)
While most of our clients prefer A Live Answer, some request that calls be screened by our voicemail system. This option allows your callers to hear a custom recording which can outline the emergencies you will accept after hours. Voicemail can be set up to accept routine message which you can retrieve when you open, or to advise non-emergency callers to call back. Callers with an emergency simply press zero to be connected to an operator.
Our state-of-the-art telephone answering service equipment has every feature available in the industry. Here are some features that work well with apartment complexes and property management companies:
SMS Text Messaging
2-Way SMS Text Messaging
Daily email record of all messages
Caller ID Name & Number
Disaster proof redundancy
Call Today and Change the Quality of your Apartment Answering Service Forever!
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