Telephone Answering Service you can Rely On

Live Answering ServiceCan “service” adequately describe your current answering service?  Are you able to leave your office each day confident that your answering service is handling each of your calls with accuracy and care? 

“A Live Answer Inc. – leader in providing live telephone answering services”

As a leader in the Telephone Answering Service industry dealing with a variety of demanding and complex accounts A Live Answer, Inc. understands the importance of accuracy, professionalism, and expediency.  We strive each day to remain the Answering Service of choice for our clients.  

Basing our values on selecting the right employees, training them to exceed our customers’ requirements and providing them with a culture that is focused on 100% customer satisfaction, our mission is to win the customer for life. 

“Our live telephone answering service expertise spans several segments- Telephone Answering service for doctors, attorneys and more”

A Live Answer, Inc. answering service expertise includes Doctors, Attorneys, property management, HVAC - Heating Ventilation and Air Conditioning, apartment complexes, community help accounts, and many more.  We are interested in developing long term partnerships with our clients through active listening, dialogue and continuous improvement.

“A Live Answer Inc. telephone answering service- We provide stringent selection, strong training and continuous monitoring to ensure quality telephone answering service”

In order to deliver the highest quality Telephone Answering Services, first our operators must pass a detailed selection and hiring process.  After being hired they undergo an extensive and rigorous training program, enabling them to effectively manage your calls.  After training they are repeatedly monitored and if necessary further training and coaching occurs.   Along with monitoring of operators, we use the most sophisticated and state of the art answering service equipment available.  Phone Answering Services have changed quite a bit over the years, but A Live Answer Inc is still delivering old fashioned high quality service.

 

Why is our telephone answering service different from other telephone answering services?

We offer Owner Operated live telephone answering services

No Setup fees or contracts

Message delivery to Email or SMS TEXT 

 

As you search for an answering service we know you have many options.  Answering services come in many sizes offering a wide variety of pricing plans and most importantly each has a unique operational strategy.

“Our answering service includes telephone, email and fax”

Answering service equipment has evolved from a telephone and paper message slips to a wide variety of state-of-the-art messaging equipment.  Incredible features like SMS, email, fax, and patching are just some of the add-ons that our we have had the foresight to invest in.  Our answering service system is equipped with every feature available in the answering service industry.

Partnering with an answering service can provide many benefits to your company.  The answering service becomes an extension of your office and will handle your after hour emergency phone calls.  Our professional operators will answer the phone in your company name and offer to take a message that they will then forward to you based on your instructions.  You have many options when choosing an answering service and you should select one that will allow you to tailor every aspect of your account.  A Live Answer, Inc will custom design each process specifically for your business including separate dispatching instructions for each of your employees.  Our answering service is also able to transfer your call directly to voice mail or connect the caller to you or another staff member.  The answering service staff can text or the email the message to as many people as necessary.  

“A Live Answer Inc. telephone answering service – Benefits and Options of our telephone answering service”

Another feature that many clients are finding useful is Text with Reply. This service allows our customers to reply to each message to notify the answering service that the message has been received.  If that reply message is not recieved we will escalate that call and contact you directly to make sure that the message has been received.  This ensures that you will never miss another call or message.  This is just another example of how we operate to provide the highest quality telephone answering service.

There are many reasons having an after hours answering service is good for your business.  But selecting the wrong one can cost you and your business dearly.  A Live Answer, Inc has a proven track record in continuously providing only the highest level of service to our clients.  If you are in need of answering service or unhappy with the service you currently have please contact our experts today at A Live Answer, Inc.

“A Live Answer Inc.  live telephone answering services- An answering service at a fair price”

 

Answering service is our core business; we do not service large campaigns, media response, order taking, or any other project that could impact the quality of service our existing clients receive.  More information about our answering service strategy can be found on our about us page.

A Live Answer, Inc. delivers personalized telephone answering service at a fair price.  Join our family of call center excellence and enjoy all features at a great price.  We are confident that A Live Answer will be the last answering service you will ever need.

“A Live Answer Inc. - Our telephone answering service strategy”

 

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